Troubleshooting

How to fix the library search index on Papers 3 for Mac
If you have trouble searching your Papers 3 library either in the main library view or using Magic Citations try verifying your spotlight search index. ...
Thu, 14 Sep, 2017 at 11:18 AM
Citations - Troubleshooting and known limitations
Papers features Citations, a powerful new way of adding citations to many different documents and in different applications. Using Citations is easy, just...
Thu, 14 Sep, 2017 at 11:18 AM
Sync lock file and Dropbox
When you use Dropbox to sync your Papers library across multiple devices, a lock file notification appears on your computer ever once in a while. There is...
Thu, 14 Sep, 2017 at 11:19 AM
Restore your library from backup
Some issues you encounter can be resolved by using a back up of your library. Papers 3 Mac If using a Mac, it is best to use Time Machine to back up ...
Thu, 14 Sep, 2017 at 11:20 AM
Retrieve your PDFs when your database is corrupt
A final option for users who have experienced database corruption and are unable to restore from Dropbox, a backup, or using the shared database would ...
Thu, 14 Sep, 2017 at 11:21 AM
Missing PDFs on Papers 3 for Mac
If you notice that PDFs in your library are no longer present and a missing PDF warning sign is displayed, try repairing the file path by going to File &g...
Thu, 14 Sep, 2017 at 11:21 AM
Replace your local database with your shared copy
Papers 3 Mac keeps 2 copies of your database: a local and shared. Sometimes, the shared copy is not corrupt even though the local copy is. This means we c...
Thu, 14 Sep, 2017 at 11:22 AM
Restore your library using Dropbox
Dropbox not only keeps your libraries in sync, it also stores previous versions of your library for up to 30 days. This means that if your database is cor...
Thu, 14 Sep, 2017 at 11:22 AM
Trouble upgrading to Papers 3
You can upgrade to Papers3 using the built-in store within Papers3. Alternatively you can buy a Papers3 upgrade by visiting our online store at: https://s...
Thu, 14 Sep, 2017 at 11:22 AM
Missing or hidden inspector (view mode)
Symptoms: Under some conditions a hidden inspector does no longer become visible when choosing "Show Inspector" from the View menu. Usually the ...
Thu, 14 Sep, 2017 at 11:24 AM