Are you experiencing issues with Papers 3 for Windows?

Before you request support, follow the instructions below to retrieve your Papers.log file. This log can then be included with your support request. Including this log gives us a better idea of what exactly is going on and helps give you a quicker response. You can request support from the Papers team online via email ( at any time.

In File Explorer, navigate to Users


Select your username and type AppData in the navigation bar


Open Roaming

Open Mekentosj


Open Papers 3

Locate the Papers.log file

Read How to Make the Most of Papers Support then get in touch, and don't forget to include your Papers.log file.