Retrieve your Papers.log file

Are you experiencing issues with Papers 3 for Windows?

Before you request support, follow the instructions below to retrieve your Papers.log file. This log can then be included with your support request. Including this log gives us a better idea of what exactly is going on and helps give you a quicker response. You can request support from the Papers team online via email (support@papersapp.com) at any time.

In File Explorer, navigate to Users

Screen_Shot_2014-04-10_at_16.17.32.png

Select your username and type AppData in the navigation bar

Screen_Shot_2014-04-10_at_16.19.41.png

Open Roaming

Open Mekentosj

Screen_Shot_2014-04-10_at_16.19.56.png

Open Papers 3

Locate the Papers.log file

Read How to Make the Most of Papers Support then get in touch, and don't forget to include your Papers.log file.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.