Often times, schools and other institutions will have a proxy address which allows for users to access paid content from publishers while off campus. This means that no matter where you are - on campus or off - you can access content to which your institution has the privilege of access. 

With ReadCube, you are able to connect directly to your proxy, enabling you to download that content directly into your ReadCube library. 

There are two ways to connect your proxy to ReadCube: 

1. The first is with EZProxy. If your institution has an EZProxy address, it's likely that we already have your address on file. To check, head into "Preferences" , and then into institutional affiliation. From there, you'll see a drop down menu of the institutions we currently have on file:

If the address we have on file is still active, that's it! You'll see a yellow bar appear asking you to click it to authenticate access with your credentials issued to you by your institution: 

Once you successfully log in, that's it! You're ready to go.


2. If we don't have your EZProxy on file (or the one we do have is no longer active) please reach out to us at ReadCube Support.

If your institution does not use an EZProxy but rather a web based proxy (with a port number) you can still connect that proxy with ReadCube. To do this, head into Preferences, then into institutional affiliation and make sure that all boxes are clear: 

Once that's done, launch the default browser of your operating system - for Windows this is Internet Explorer and for OS X this is Safari. You must configure your proxy from within these respective browsers even if you never personally use them as this is where ReadCube will look for proxy settings. 

For more information on how to configure your proxy from within Internet Explorer, head here. And for Safari, here

Once that's done, launch ReadCube, authenticate with your credentials and you're all set!

You can also setup your proxy to work with the web application! To do this, head into your account and select "edit" next to "institution":

Once you click on "edit", you can select your proxy from the dropdown menu or enter it in manually: 

From there, you'll be all set to use your proxy with the web application!

If you run into any trouble or have any questions, please feel free to contact us at  ReadCube Support!