When I click on "support" in the ReadCube desktop app, I get an error.


In addition to e-mailing ReadCube Support directly, you can also request support via our desktop application: 



However, upon clicking that button, you may receive an error similar to this: 



To resolve this error, head into the settings of your default browser (Safari for OS X and Internet Explorer for Windows) and clear out your history and cache. Here is an example of how this option looks in Safari:


Once you clear your cache, simply refresh your browser and that "support" button on the ReadCube desktop app should again work correctly for you. 

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