ReadCube Customer Support

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Knowledge Base

  1. Known Issues 

    1. Why is printing disabled when using ReadCube in Chrome?
    2. ReadCube Bookmarklet and Firefox
    3. Mac OS X CS3/4 & SmartCite Fix
    4. iOS App & Wiley Content via Google Scholar
    5. Firefox issue: Poor font rendering in HTML5 reader
  2. Other 

    1. ReadCube's Ambassador Program FAQ
    2. ReadCube Suggested Features FAQ
    3. Can I use ReadCube on Linux?
  3. ReadCube Mobile 

    1. Library View Tutorial
    2. Article View Tutorial
  4. ReadCube Pro 

    1. Can I have ReadCube monitor specific folders for new additions?
    2. How do I revert back from ReadCube Pro to an older version of ReadCube?
    3. Where is ReadCube Pro installed?
    4. I keep getting error messages every time I try to sync. Help!
    5. I just purchased ReadCube Pro, why hasn't the subscription applied to my account?
  5. SmartCite 

    1. What is SmartCite?
    2. How do I insert my bibliography?
    3. How can I change SmartCite's launch shortcut?
    4. How do I add a citation style to SmartCite?
    5. How do I edit an existing citation?
  6. ReadCube Desktop 

    1. Can I mark an article as a favorite?
    2. How do I annotate an article?
    3. How do I delete articles from my library?
    4. How do I organize my articles in ReadCube?
    5. Can ReadCube automatically organize my articles into lists?
  7. Account Set-Up / Billing 

    1. Oh no! I forgot my password!
    2. What if my university/institution is not listed?
    3. ReadCube and Proxy Support
    4. ReadCube Pro Checkout: Supported Browsers
    5. What are connectors?
  8. ReadCube Bookmarklet 

    1. ReadCube Bookmarklet FAQ
  9. ReadCube Webreader 

    1. What are the system requirements for the ReadCube Web Reader?
    2. What annotation options are available in the HTML5 Webreader?
    3. How can I view supplements/figures in the ReadCube Webreader?
    4. How can I get to my purchases through the ReadCube Webreader?
  10. Article Purchases/Rentals 

    1. About ReadCube Checkout
    2. What articles are available via ReadCube Checkout?
    3. How can I purchase articles without a ReadCube account?
    4. How do I get to my receipt?
    5. How do I know my purchase is secure?
  11. All articles 

    1. Can I mark an article as a favorite?
    2. What are the system requirements for the ReadCube Web Reader?
    3. ReadCube Access at University of Utah FAQ
    4. ReadCube Bookmarklet FAQ
    5. Oh no! I forgot my password!
    78 articles 

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