ReadCube Customer Support

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Knowledge Base

  1. Known Issues 

    1. ReadCube Bookmarklet and Firefox
    2. ReadCube crashes when I quit.
    3. ReadCube and Adobe AIR 3.2
  2. General 

    1. How do I get help?
    2. Oh no! I forgot my password!
    3. Enhanced PDF FAQ
    4. What can I do if ReadCube fails to launch after an update?
    5. How do I let my colleagues know about ReadCube?
  3. Library 

    1. Can I mark an article as a favorite?
    2. How do I annotate an article?
    3. How do I delete articles from my library?
    4. How do I organize my articles in ReadCube?
    5. How do I rename or remove a list?
  4. Article Imports 

    1. How do I import papers to ReadCube?
    2. I have imported my PDF library but ReadCube did not find the article. What can I do? (Unmatched articles FAQ)
    3. ReadCube Bookmarklet FAQ
    4. What happens during the import process?
  5. Article Downloads 

    1. Change Article Download Provider
    2. Where does ReadCube store downloaded article PDFs?
  6. Search 

    1. How do I search my library?
    2. Search and Download Tips
    3. Why isn't Google Scholar working?
  7. Citations 

    1. How do I export my citations?
  8. Institutional Affiliation 

    1. Can I download PDFs from journals to which my institution is a subscriber?
    2. What if my university/institution is not listed?
  9. ReadCube Access 

    1. About ReadCube Access
    2. What articles are available via ReadCube Access?
  10. ReadCube @ U Utah 

    1. ReadCube Access at University of Utah FAQ
    2. Which journals are now available to me via ReadCube Access at the University of Utah?
  11. All articles 

    1. How do I export my citations?
    2. How do I import papers to ReadCube?
    3. How do I search my library?
    4. Can I download PDFs from journals to which my institution is a subscriber?
    5. Can I mark an article as a favorite?
    39 articles 

Feedback and Knowledge Base